NEWS

Ecommerce businesses losing at least 10% in revenue due to downtime and website performance issues

Box UK survey finds 88% of ecommerce leaders concerned about technical debt following “kneejerk” digitalisation.

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NEWS

Decision makers too reliant on gut feeling?

According to a new report from Arelion (formerly Telia Carrier), a third (32%) of business leaders admit that over 50% of their decision-making process is based on emotional response or ‘gut feel’ when choosing a network provider. Decision-makers in the US are particularly driven by emotion, with 46% attributing over half of their decision-making processes to it. The survey was conducted in the US, UK, France and Germany, and the report “The Quest for Network Quality in 2022” provides...

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NEWS

Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

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NEWS

Orbus Software and Lucid Software partner

Combining iServer365 and visual diagramming enables faster data-driven decision making.

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NEWS

Data access challenges thwarting European CEOs’ aims to become data-driven intelligent organisations

62% of European organisations have issues leveraging their data due to the lack of proper data access governance.

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NEWS

Two-thirds of European SMBs yet to fully optimise their business for hybrid working

New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year per employee to IT downtime.

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NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against...
IT is now an innovator as well as a caretaker in mid-market organisations, but increased pressure...
Digital world class technology organisations deliver far greater value than their peers, are more...
50% of CIOs say their board expects them to deliver continuous innovation.
Cisco has launched its new IT Operations Readiness Index revealing how data is transforming the way...
In 2016, people have witnessed the digital and physical worlds continuing to merge as everyday...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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