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Digital Business

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CX investment pays dividends

Twilio has released its third annual State of Customer Engagement Report, which reflects findings from a survey of 3,450 business leaders and 4,500 consumers across 12 countries.

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NEWS

Digitalisation key driver for small business growth in UK

New research from IONOS, one of Europe’s largest cloud and hosting services providers, has found that just under two thirds (63%) of SMEs find digitalisation useful for revenue growth, and nearly three-quarters (70%) of those asked find it useful for winning new customers.

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Research shows 90% of workers support hybrid work

A majority describe digital collaboration as useful — but relatively few describe it as engaging, impactful or crucial.

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DEX library helps with critical challenges

Lakeside Software’s DEX packs drive enterprise IT agility, green IT, and employee well-being by solving complex IT service delivery and digital workplace challenges.

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Technology is now critical to achieving business sustainability

More than 60% of businesses are now considering how IT can help them be more sustainable, according to new industry research.

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Sustainability top of the agenda for business leaders but IT lags behind

More than two thirds (67%) state that events such as COP26 and the Climate Red report have changed their thinking on how their brand tackles sustainability.

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Business resilience is the new normal

Advanced survey reveals people-centred technology and mental wellbeing support key to helping firms...

Centreon commits to optimal monitoring performance during the Paris 2024 Olympic Games

Centreon launches Centreon Guard 24x7, designed to ensure uptime and performance of critical IT...

Report reveals growing API concerns

76% of USA and UK respondents have experienced an API security incident in the last 12 months.

Bringing pest control giant Anticimex into the digital age

International pest control company Anticimex has utilised Freespee’s services in its mission to...

Financial services organisations’ digital transformation paving way to a smarter, digital future

New research finds financial services organisation are using more cloud-based services than ever...

Atos to create financial services centre of excellence

Collaboration to help clients speed modernisation with IBM Cloud for Financial Services.
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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