NEWS

Twilio research reveals how disjointed digitisation is costing businesses

UK’s 100 most popular companies offer on average 3.5 customer engagement options, yet two-fifths of UK consumers say it’s now more difficult to reach customer support.

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NEWS

Cognizant engaged by Volkswagen Group Ireland

Cognizant to integrate service cloud voice into one single omni-channel platform for enhanced and more personalized agent and customer experience.

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NEWS

Companies failing to engage suppliers on nature and climate

Less than half (41%) of companies disclosing to CDP are reporting on any of their supply chain emissions despite their impact significantly outsizing (11.4x) direct emissions.

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NEWS

Sage leverages Pluralsight Skills

Sage, the leader in accounting, financial, HR and payroll technology for small and mid-sized businesses, is leveraging Pluralsight Skills to develop a cybersecurity skills development program, helping to build expertise within its engineering teams globally.

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NEWS

Colt selects Amdocs

Digitalisation of Colt’s global product and service inventory will bring greater choice, simplicity and automation to its business customers.

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NEWS

Government unprepared for hybrid challenges

Ivanti has published the results of its Government Cybersecurity Status Report. Ivanti worked with cybersecurity experts and surveyed more than 800 government workers globally to understand the attitudes and actions of government workers when it comes to cybersecurity.

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ControlUp is excited to announce VMware will resell ControlUp’s new digital employee experience...
TXP has opened a new head office in Birmingham, aiming to double its workforce over three years,...
Game-changing partnership will act as a catalyst to ignite Indonesia’s digital economy.
87% of CIOs say they find it a challenge to deliver proactive, conversational customer...
The decade ahead is one anticipated to be swept with technological disruption, as we are digitizing...
New global research shows rapid adoption of intelligent machines used for automating and...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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