NEWS

Immersive CX is the new way to win and keep customers

Latest Zendesk research signals a dramatic shift in expectations, with 71% of business leaders globally rethinking the entire customer experience.

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NEWS

Digital investment continues

CXOs balance need for new investments in digital technologies to drive innovation and interoperability while addressing challenges with macroeconomics, IT resourcing and cost inflation.

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NEWS

Maritime progress at risk over fears of digitalisation

70% of industry professionals have a very clear understanding of why digitalisation is needed and its benefits, but over two thirds (68%) believe that the ability to digitalise existing infrastructure and retrofit vessels is challenging.

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NEWS

84% of organisations prioritise commercial success over sustainability

But being sustainable is good business: 97% of businesses agree that sustainability credentials are either essential or important in their buying decisions.

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NEWS

Platform Engineering unlocks DevOps success

The platform team is on the rise, with 51% of respondents reporting adoption within last three years.

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However, less than half (48%) of organizations provide employees with the technology they need for...
Paperwork-heavy clinical trial management is set to be revolutionised by a unique collaboration...
Research shows that the cause of the issue is a failure to recognise the human element of digital...
New report highlights the impact digital transformation will have on businesses and recruitment...
More than one-third (36%) of UK CIOs admit they’re close to completing their journey to digital...
Ovum’s annual survey of ICT decision-makers shows that less than 10% of enterprises have...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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