UK’s 100 most popular companies offer on average 3.5 customer engagement options, yet two-fifths of UK consumers say it’s now more difficult to reach customer support.
Read MoreCognizant to integrate service cloud voice into one single omni-channel platform for enhanced and more personalized agent and customer experience.
Read MoreLess than half (41%) of companies disclosing to CDP are reporting on any of their supply chain emissions despite their impact significantly outsizing (11.4x) direct emissions.
Read MoreSage, the leader in accounting, financial, HR and payroll technology for small and mid-sized businesses, is leveraging Pluralsight Skills to develop a cybersecurity skills development program, helping to build expertise within its engineering teams globally.
Read MoreDigitalisation of Colt’s global product and service inventory will bring greater choice, simplicity and automation to its business customers.
Read MoreIvanti has published the results of its Government Cybersecurity Status Report. Ivanti worked with cybersecurity experts and surveyed more than 800 government workers globally to understand the attitudes and actions of government workers when it comes to cybersecurity.
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