Even though 5G networks are expected to grow and develop for years to come, technology strategists are already offering up visions that look far beyond 5G. If their 6G scenarios become reality, we can expect a wonderland of communications in the 2030s. Alexander Pabst, Vice President Market Segment Wireless Communications at Rohde & Schwarz.
Read MoreBy Gregg Ostrowski, CTO Advisor, Cisco AppDynamics.
Read MoreBy Agam Kohli, Director, CX Solutions Engineering at Odigo.
Read MoreBy Nancy Powell UK & Ireland Sustainability Manager at HP.
Read MoreOver the past few years, customer expectations have risen significantly as demands for a fast, reliable and personalised experience have increased. In fact, over 65% of people have higher expectations for customer service today than they did 3-5 years ago. With markets only growing more and more competitive each year, it's all too easy for customers to go elsewhere if they are not satisfied meaning prioritising customer service is mission-critical for today’s organisations.
Read More