How businesses can show empathy during a crisis. By Daniel Bailey, VP EMEA at Zendesk.
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By Marcus Harvey, Director of B2B EMEA, Targus.
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By Jelle Wijndelts, Director of Business Consulting, EMEA, Snow Software.
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By Johan Pellicaan, Vice President & Managing Director at Scale Computing.
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By Don Schuerman, chief technology officer at Pegasystems.
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Retail was an industry under pressure before Covid-19 arrived. Consumer shopping had undergone a huge shift to digital and high streets were already seeing established brands shutting their doors for good. The pandemic has only accelerated these trends, with the added complication of supply chains facing major disruption too. By Alan Porter, content strategist and Director of Product Marketing at Nuxeo.
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