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Social media is already a must for CRM vendors and enterprises alike. Ovum’s Social Media Outsourcing 2014 Trends to Watch report predicts that both ends of the social media maturity spectrum will drive new opportunities; outsourcers will look to take social media agents out of silos and train them with additional skills, or recruit multi-channel agents; and privacy concerns and perceptions exacerbated by leaked intelligence information will result in outsourcers helping enterprises to...
Read MoreVello Systems hasannounced two recent additions to the senior management team: Alan McKee, VP Engineering and Jeff Paine, VP Marketing. As VP of Engineering, Mr McKee will help drive Vello’s pioneering leadership in providing leading-edge enterprise networks that are open, application aware and software-defined.
Read MoreReinforcing its leading market position in managed services and hybrid computing solutions.
Read MoreThe improving economy heralds a heartening year for UK investment in IT, according to a new survey from American Express Company (NYSE:AXP) and CFO Research, Supporting Growth with New Technologies. Results of the survey show that more than three quarters (76%) of those surveyed plan to increase investments in technology in 2014, with 41% of CFOs planning to increase their spending on IT by 10% or more in 2014.
Read MoreSpiceworks has announced the results of a new survey analyzing the perceptions small-to-medium enterprise (SME) and large organization IT professionals have of the United Kingdom (UK) economy, government policies and the perceived IT skills gap. Despite new technology initiatives and policies aimed at driving growth, most IT professionals feel the UK remains in a recession. However, IT professionals, particularly those in large organizations, are optimistic that revenue, IT budgets, and hiring...
Read MoreLuxury menswear clothing manufacturer migrates its IT infrastructure to Europe’s largest cloud services platform.
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Eddie has over 25 years experience in information security, including recent work as the CISO of RSA, the Security Division of EMC, and Co-Founder/CSO of NetWitness.
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