Evolving from an hourly-fee based break/fix (B/F) service model to one that includes a managed services (MS) recurring-revenue model provides benefits to both IT Service Providers (ITSPs) and their clients. Len DiCostanzo, SVP, Community and Business Development, outlines five basic steps to creating a customisable pricing framework designed to optimise profitability in Autotask Corporation’s new Smart IT Guide™: 5 Steps to Pricing Managed Services.
Read MoreKEMP Technologies’ Virtual LoadMaster® has achieved VMware Ready® – vCloud® AirTM status. KEMP is also now a member of the Access Tier of the vCloud Air ISV Partner Program and listed on the VMware Solutions Exchange.
Read MoreNGD leads the way in balancing demand for power with responsible energy efficiency strategies.
Read MoreG-Cloud services underpin the council’s move to new ICT delivery model to support £90m cost saving programme.
Read MoreNew Capgemini centre applies innovation of Social, Mobile, Analytics and Cloud technologies.
Read MoreNaviSite Europe Limited has launched two new NaviCloud Director nodes, located in Woking and Redhill, UK.
Read More