Digital Transformation driving the need for digital workforce management solutions

According to Back Office Workforce Optimisation pioneer, eg solutions, Digital Transformation is leading to back office activities breaking out of their traditional bricks and mortar role and function, as organisations seek to dramatically improve their service customer propositions.

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Children’s charity utilises IT Analytics to improve incident management and service delivery.
Qlik has expanded its relationship with Amazon Web Services (AWS) with the launch of a...
Survey data shows transformed companies are 22x more likely to get new products and services to...
The combination empowers ITAM and FinOps teams with data and technology intelligence to manage...
Integrations with Cloudera, Dremio, and GoodData deliver advanced capabilities for utilising data...
First of its kind research, in partnership with Canalys, offers deep insights into some of the...
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How to Turn Data into Business Value

Marc Chemin, Global Insights & Data Consulting Leader, shares his view on how our clients can exploit big data and analytics to enhance organizational revenues, customer satisfaction and business processes.

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