Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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La Caixa Foundation, one of the most prominent foundations in the world by volume of social...
DataFest19 to showcase Scotland’s leading role in data science and AI at over 60 events from...
Platform delivers 'unmatched' performance, broad analysis capabilities and governance across any...
Alteryx has introduced new product innovations that deliver the ease-of-use and performance the...
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Axminster Tools and Machinery, a family business with over 45 years industry experience, is a...
Latest Video

How to Turn Data into Business Value

Marc Chemin, Global Insights & Data Consulting Leader, shares his view on how our clients can exploit big data and analytics to enhance organizational revenues, customer satisfaction and business processes.

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