Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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The data centre industry has the potential to be the biggest benefactor from the rise in ...
SolarWinds IT Trends Report 2020: The Universal Language of IT examines the evolving role of...
Beeks Financial Cloud Group Plc, a leading low-latency Infrastructure-as-a-Service (IaaS) provider...
The recent DCS Awards event, organised by Angel Business Communications, was a great opportunity...
New dark fibre connection to NGD data centre offers carrier-neutral alternative for major customers.
The Dallas PoP increases Voxility’s US presence to eight core hubs, offering customers private...
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The most secure data centre in Scandinavia?

Hidden deep in a mountain, Green Mountain’s data centre is cooled by the cold waters of a Norwegian fjord. Working with nature, Green Mountain is saving energy and protecting the environment — leading the way to cutting data centre energy use by a third.

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