Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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Skyhigh Networks has released its latest quarterly European Cloud Adoption and Risk Report. The...
The technology for the most connected Olympic Games to date passes all major tests from cyber...
Deal cements Claranet’s position as the largest provider of cloud services to the mid-market...
Missguided is a ‘rapid fashion’ multi-channel brand, aimed at the 16-25 female market....
Seventy-five per cent of global organisations have potential to dramatically reduce cloud spend...
Managing IT’s Evolution into the 3rd Era.
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The most secure data centre in Scandinavia?

Hidden deep in a mountain, Green Mountain’s data centre is cooled by the cold waters of a Norwegian fjord. Working with nature, Green Mountain is saving energy and protecting the environment — leading the way to cutting data centre energy use by a third.

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