Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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KCOM will deliver AWS-enabled cloud contact centres in the UK.
Collaboration with Google Cloud to support Telenor’s digital transformation journey in serving...
Proact IT, a leading independent storage integrator and cloud enabler, will deliver and manage...
On behalf of USU, a leading provider of IT solutions and services, the research company Research in...
At CEBIT 2018, Huawei launched its Industry Cloud Enablement Services, to help businesses...
EMEA combined ACV rises 13% in both second quarter and first half.
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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