Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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Len Padilla, Vice President of Product Strategy at leading global ICT service provider NTT Europe,...
Clifton College, one of the UK's top independent boarding and day schools, has selected...
DigiPlex, the Nordic leader for innovative, sustainable and secure data centres, has successfully...
IBM says that Bluemix, the company’s open cloud development platform, is now generally...
Colocation data centre provider, Aegis Data, has joined the Cloud Industry...
Major investment in 100MW data centre will deliver hyper-scale and cloud computing data centre in...
Latest Video

The most secure data centre in Scandinavia?

Hidden deep in a mountain, Green Mountain’s data centre is cooled by the cold waters of a Norwegian fjord. Working with nature, Green Mountain is saving energy and protecting the environment — leading the way to cutting data centre energy use by a third.

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