The true competitive advantage of UC lies in a holistic approach across the enterprise which encompasses employees, customers and 'back-office' processes. In the third and final* of his series of articles establishing the real business impact and ROI of UC, Manish Sablok, Head of Marketing for CNE Europe at Alcatel-Lucent Enterprise, looks at how UC provides competitive advantage with a seamless line of communication between front and 'back-office', partners and customers -...
Read MoreThe role of the IT Director is changing. Having fought for years to gain a seat on the board, with mixed success, the inevitable shift of IT infrastructure to the cloud finally presents the IT Director with a chance to fundamentally change the role and deliver true strategic innovation. Removing the routine tasks of day to day infrastructure administration and planning for server/networking refresh releases the IT Director to focus on the real areas of technology innovation that can support...
Read MoreGigamon has announced a concept for the future of network monitoring in highly virtualised service provider environments.
Read MoreFujitsu has secured a deal with Essex County Council to transform its Corporate Systems estate. Under the terms of the contract, Fujitsu will implement a fully integrated and modernised ERP environment that also delivers enhanced functionality to retained legacy applications. The project supports the Council’s long-term financial strategy to save at least £235m over the next three years while helping it to become more operationally efficient and expand the services it can offer to...
Read MoreNewcastle has launched plans to become one of the UK’s first super-connected cities in a scheme that will boost the city’s economy by a predicted £150 million.
Read MoreSolarWinds has announced its centralized IP address management solution, SolarWinds IP Address Manager (IPAM), added support for ISC DHCP servers and for DHCP options, further enabling IT Pros to overlay the software on their existing systems and eliminating the need to "rip and replace" the multitude of servers that are often added as networks grow and as trends like BYOD and Internet of Things create a management burden.
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