BroadSoft introduces analytics-based contact centre Software-as-a-Service

BroadSoft CC-One cloud contact center solution integrates with unified communications and team collaboration applications to accelerate first contact resolution.

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Wercker launches commercial cloud-native automation platform

Wercker’s new Virtual Private Pipelines is its first paid-for service - a fully managed, scalable container-centric automation platform optimised for Kubernetes.

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Improve service to quickly meet business needs, says IDG survey

TmaxSoft announces availability of Tibero RDBMS for IBM Linux on POWER to enable IT decision makers to achieve their investment priorities.

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NEWS

AA Ireland selects Sabio to manage major IT infrastructure investment

Best practice customer contact solution, based on Avaya and Verint technology, set to realise operational savings at Dublin city centre contact centre.

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Anaplan adds data integration and visualisation choices

Partnerships with industry leaders Informatica and Tableau enhance planning and performance management capabilities with new data integration and visualization options for business users.

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Nuvias launches optimisation and visibility service

New managed service powered by Riverbed offers performance benefits to end users and creates a value-add revenue stream for Nuvias partners.

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More than two-thirds of customers (68%), surveyed by Freeform Dynamics, feel the use of ‘record...
Worldwide IT spending is projected to total $3.9 trillion in 2021, an increase of 6.2% from 2020,...
New global CISO research reveals increasing opportunities and pressures for security leaders along...
SAP’s portfolio, including Product Footprint Management, selected for digital transformation...
“As the digital sector stands at a pivotal crossroad between digital transformation and...
Open source leader brings modern approach to OpenStack deployments, helping organizations build...
Latest Video

Aramex deploys NetScaler for Microsoft Exchange

NetScaler can be deployed in front of many common enterprise workloads and applications. Aramex describes their deployment of NetScaler, and how it reduces bandwidth consumption and improves the user experience.

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