DPD delivers self-service future with Sunrise Software IT Service Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

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Report finds that removing admin rights from endpoints would mitigate 77% of all Critical Microsoft...
Cherwell Software has introduced a new release of its flagship product, Cherwell® Service...
The City of Copenhagen’s IT service provider, Koncern IT, has selected leading data centre...
King joins as Executive Chairman and Kellogg to serve as Independent Director.
SolarWinds has launched SolarWinds(R) Server Health Monitor free tool, the latest to join more...
ExtraHop has introduced several major platform enhancements as part of version 6.2.
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How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

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