Digitalisation World

DPD delivers self-service future with Sunrise Software IT Service Management

Published in Digital Business ICT Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

IT leaders must forge closer links across the business to drive commercial success

Two-thirds of European IT departments do not fully understand the needs of their organisations.

Worldwide application infrastructure and middleware market grew 12 per cent in 2017

A significant shift toward digital business models that harness technology trends such as cloud...

Global listed software sector grows USD 2.8tr as Covid-19 drives business innovation

The total value of the world’s listed software businesses has risen by more than USD 2.8tr during...

Full network lifecycle management

Kaseya is introducing a new release of its Traverse Hybrid Cloud and Data Centre monitoring...

Service success

NCE Computer Group (Europe) Ltd., the leading independent provider of IT Enterprise Services and...

Gigamon extends visibility

Gigamon has introduced a new traffic visibility solution for OpenStack/KVM-powered clouds, which...

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How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

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