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Perfect optimisation for Perfect Image

UK managed service provider gains significant savings for its cloud-based IT infrastructure by...

Park Place Technologies introduces DMSO

Park Place Technologies has introduced DMSO, a fully integrated approach to managing critical...

UK - bottom of the class for AI?

Companies in the UK are lagging behind their global counterparts when it comes to artificial...

Helping to meet the hybrid work challenge

The Now Platform Rome release empowers organisations like City of Santa Monica, Deloitte, DnB Bank,...

Research finds IT support positively transformed by pandemic

Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...

Pega study reveals poor service can bring customers to the brink of tears

Businesses risk losing customers due to inconsistencies in the efficiency and quality of service...

Latest Video

How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

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