CEMPRESSO Customer Care deployed to increase the efficiency of service troubleshooting.
Read MoreThe Central Nervous System for IT gives enterprises the deepest visibility into complex multi-cloud environments, delivers machine learning insights, and automates tasks to free up resources and accelerate innovation.
Read MoreAnalytics Intelligence partners with Tealium to provide frontline business users with a simple and effective way to standardise, enrich, distribute, and activate customer data in real time.
Read MoreThe number of organisations implementing artificial intelligence (AI) grew 270 per cent in the past four years and tripled in the past year, according to the Gartner, Inc. 2019 CIO Survey. Results showed that organisations across all industries use AI in a variety of applications, but struggle with acute talent shortages.
Read MoreStaffordshire University has teamed up with leading Cloud Services Provider, ANS Group to become the first University in the UK to deploy an AI-driven coach and support assistant via intelligent Chatbot technology.
Read MoreUiPath has issued a new report ‘RPA: The Next Step in Retail Automation’ today. This comprehensive report outlines how RPA is actively reshaping the retail sector worldwide. Leading European retailers have contributed their thoughts on their usage of RPA across multiple functions, from finance to HR, marketing and call centres.
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