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Automation is making work 'more human', research reveals

Academic research shows that organisations augmented by automation technologies are 33% more likely to be 'human friendly' workplaces, in which employees are 31% more productive.

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NEWS

Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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What happens next?

International Data Corporation (IDC)has publishd its worldwide information technology (IT) industry...

IoT for logistics

Intel has introduced the Intel® Connected Logistics Platform (Intel® CLP), a cost-effective...

Rackspace enables Innovyze's digital twins

Rackspace Technology has provided Internet of Things (IoT) and Cloud Native Development...

Survey raises privacy and security concerns for IoT manufacturers

New research shows privacy, security are frequently key consumer concerns and drive buying...

41 billion missing IoT devices

The biggest prediction miss in the history of IT?

IoT devices now prevalent in 40 per cent of households

Avast and Stanford University present findings from the largest empirical analysis of the state of...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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