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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Hitachi Vantara introduces Lumada Video Insights

Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable...

Digital twins are entering mainstream use

Thirteen per cent of organisations implementing Internet of Things (IoT) projects already use...

IoT set to overtake cloud computing as primary Industry 4.0 technology

Industrial IoT in the Time of Covid-19 – uncovers plans to increase significantly IoT investment...

Danger - unauthorised devices in the workplace

1,500 per cent increase in IoT traffic through the Zscaler Cloud highlights dangerous rise in...

Chunghwa Telecom selects Ericsson IoT Accelerator to drive enterprise IoT

Deal to enable IoT opportunities for Chunghwa’s enterprise customers through Ericsson IoT...

Monitoring and controlling plant performance

Create highly advanced soft sensors with versatile "nested calculations".
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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