AI

Consumers confused by mobility jargon

Published in Digital Business Everything AI Internet of Things

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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Customer experience is now the top priority for quality assurance

Published in Digital Business Everything AI Internet of Things Machine Learning Orchestration + Management Tools Robotic Process Automation

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Traxens trials Internet-of–Things (IoT) network in port environment

Pilot project from big data and fleet management specialist aimed at providing better overview of...

Regulation is the only way to control the IoT cyber-security threat

Without regulation, the IoT security threat will continue to grow in 2019.

IoT threats: same hacks, new devices

F-Secure finds IoT threats and attacks are increasing, but rely on well-known security weaknesses.

10 methods to mitigate IoT security threats

Cyber Security Services, an emerging cyber security consulting company, has released its top...

IoT partnership

Collaboration makes it easier for customers to deploy Internet of Things (IoT) solutions across...

41 billion missing IoT devices

The biggest prediction miss in the history of IT?

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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