NEWS
Are Machines the New Face of Customer Service?

If you prefer not to deal with people when shopping, you’re not alone. Mitel’s recent study of 5,000 consumers around the world uncovered that on average a quarter of consumers never want to deal with a human when shopping online. By Shameem Smillie, Contact Centre Sales Manager UKISA.

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NEWS
Building the digital machine shop of the future

Every industry, from automotive and aerospace to machinery and energy, depends on part manufacturers and machine shops. Often these are small departments or smaller businesses who face increasing competition, and they have to work with new materials and technologies, as part of complex supply...

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NEWS
Why have we become desensitised to cyber-attacks?

1989 was of a year of positive milestones which would have a profound impact on the way we live and work today. The World Wide Web was invented, the Berlin Wall was torn down, and the first GPS satellite went into orbit. However, not everything about the year was a cause for celebration. Alongside...

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NEWS
Myth-busting the mainframe

Despite the fact that mainframes are helping 96 of the world’s top 100 banks and 70 per cent of today’s Fortune 500 Companies run, I’m still amazed at how many business conversations I have with people who balk at the mere mention of mainframes, viewing them as outdated, ‘dinosaur’ tech....

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NEWS
Look beyond the surface for effective facilities planning and design

When undertaking a data centre planning project – whether consolidating company infrastructure...

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NEWS
5G for Data Professionals

If you work in data, there’s a high chance that soon you will be working with data powered by...

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NEWS
Low code IT solutions set to empower staff

A new wave of low-code solutions can revolutionise corporate IT, allowing businesses to accelerate...

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NEWS
Is your Organisation Suffering from a Digital Performance Gap?

Providing a high standard of digital service to customers has become a critical factor in business...

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NEWS
Trouble Phishing? How to Avoid Becoming the Next Catch of the Day

If we can take anything from the continuous spate of data breaches, it’s that bad actors and...

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NEWS
With Shadow IT, we’re all multi-cloud now

For data centre managers, Shadow IT is a reality—it’s either there and you know it, or it’s...

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NEWS
Data centre design and build is evolving – here’s why:

With new data centre capacity needed at an ever-accelerating pace, rushing the delivery of a new...

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NEWS
Why Internal Communications is Important for Successful Digital Transformation

Neil Harvey, CTO at Kirona, discusses how employee-buy in can motivate workforces and drive...

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Videos

Robert Tanner, Locker & Vending Solutions Specialist at LapSafe, discusses the AI Smart Locker, which recently won ‘AI & Automation Project of the Year’ at the MSP Channel Awards. He explains how the...
As AI tools evolve into a rapidly growing digital workforce, organisations are being forced to rethink how they secure them. In this conversation, Steve Wilson, Chief AI Officer at Exabeam, explains why AI...
Falk Weinreich, CEO of Portus Data Centers, discusses the company’s focus on the DACH region, with plans to accelerate expansion of their existing data centre portfolio – most immediately with the...
Katie Coulson, Executive Vice President and General Manager, Skanska Advanced Technology, discusses the many factors which need to be considered when delivering a data centre design and build, including the...

News

A globally repeatable blueprint for cooling gigawattscale AI factories efficiently and sustainably.
Two thirds of organisations (64 per cent) are actively using artificial intelligence across the UK, a 12 per cent increase from last year according to new industry research. But despite significant uptake, a...
Partnership combines modular data centres with clean, flexible energy to meet rising AI demand while delivering local community benefits.
LogicMonitor has expanded its platform to support Autonomous IT, combining visibility, context, and automated action across enterprise systems.