Expert Opinions

Why your business needs a Chief Junk Officer

Published in Digital Business

In your business, what happens to your old machinery when it needs replacing? What do you do with out of date technology when a new piece of kit becomes available? By Alan Bell, UK MD of Troostwijk Asset Management.

NEWS

Busy Santa Looks to Live Chat and Chatbots for Better Customer Service

Published in AI Robotic Process Automation

With Black Friday arriving a month ahead of Christmas, and with retail industry analysts saying that UK consumers are expected to spend £2.5bn online, Santa Claus is looking closely at the trends and planning ahead to ensure that he can meet customer demand during the December festive season....

NEWS

Be cyber attack free during the festive period

Published in Compliance/Governance/Risk Management Datacentre + Network Security Device Security Identity/Access Management Security + Compliance Security-as-a-Service

It has been a tumultuous year for cybersecurity, with endless security breaches hitting the headlines. Perhaps most recently, social media giant, Facebook, saw its largest security breach ever in September, with 50 million Facebook users allegedly left exposed by a security flaw. It’s no surprise...

NEWS

Closing the Critical Gap Between Web and Mobile Support

Published in Networks + Telecoms Telecoms + Mobile

It’s now widely accepted that we live in an “always on” culture, with the average person spending five hours per day on some type of mobile device. For enterprises, there is an underlying expectation that employees are, at the very least, contactable wherever they are working – and at best,...