NEWS
Can your customer data platform facilitate the right decisions?

Data may be expanding exponentially, but this expansion in itself is not the be-all and end-all. Data is very important, but only because it enables organisations to learn more about their customers and offer them a better service. Therefore – and this is crucial – data allows organisations to...

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NEWS
AI will revolutionise IT services – so how can the industry prepare?

Our home lives are increasingly filled with a proliferation of smart devices and apps designed to meet our needs and answer our whims almost instantaneously. Services such as Alexa and Siri mean that simply speaking aloud will instantly fetch information or fulfil a task. This trend at home is...

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NEWS
Goodbye Infrastructure, hello observability

With greater connectivity, comes increasing complexities. Today’s consumers expect business to provide us with a secure and seamless connectivity experience. This means that IT departments must ensure they have the right tools for successful network monitoring. For success, we must embrace change...

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NEWS
AI Technologies, Practical Use Cases and the Road to Adoption

Once limited to science fiction movies and conversations about what could be, artificial intelligence (AI) now has use cases that touch virtually every area of an organization. McKinsey Global Institute recently released a discussion paper that dives into the potential contributions of AI to the...

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NEWS
Can effective information management improve nationwide productivity?

Tim Waterton, Director of UK Business at M Files, explains that investment in the right ECM...

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NEWS
Achieving the right balance between insight and data privacy

Mark Humphries, Managing Consultant for Civica Digital, explores the importance of data structure...

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NEWS
Back-Up Lessons Learnt From Myspace Data Loss

Social media network Myspace suffered a data loss in February 2018 during a server migration...

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NEWS
3 steps for successful AI adoption

Artificial Intelligence (AI) and automation has opened new levels of cost savings and efficiency to...

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NEWS
The Top Reason Most IT Organisations Can’t Quickly Resolve Critical Incidents

Most organisations today are digital businesses. In other words, they rely on electronic processes...

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NEWS
Why Public Wi-Fi Isn’t Secure Enough

While many of people use Wi-Fi when they are out an about, there is much precautionary advice about...

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NEWS
Now that you’ve put 20% in….don’t fear putting that extra 80% of your business in the cloud

Matt McCahill, Chief Services Officer, CSI explains how it’s now possible to take even the most...

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NEWS
Smart city travel – what can we expect?

According to the UN, 68% of us will be living in urban areas by 2050. It’s vital therefore, we...

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Videos

Adhum Carter Wolde-Lule, Director at Prism Power Group, highlights the fact that switchgear is fast becoming one of the biggest hidden constraints in UK (and elssehwere) commercial construction - with data...
Nirav Shah, Founder & Director of Technical Excellence at Infrassist, explains that 24x7 IT monitoring and defence is essential for SMBs as an often distributed workforce needs protection around the clock, not...
In this interview, Jack Cooke, Senior Director of Global Partner Programs at Inforcer, discusses how MSPs are evolving in response to AI, security and the growing complexity of the Microsoft ecosystem. He...
Katie Coulson, Executive Vice President and General Manager, Skanska Advanced Technology, discusses the many factors which need to be considered when delivering a data centre design and build, including the...

News

South & Vale Councils take back control of IT with Node4 and Microsoft Azure .
The disruption of Tycoon 2FA has led to notable shifts in the phishing ecosystem, with changes in attacker behaviour, tooling, and technique emerging as the landscape continues to evolve.
AgentSkope agents automate triage, streamline troubleshooting, audit configurations, and simplify risk queries using natural language processing.
An examination of how Atlassian’s Rovo and Teamwork Graph introduce AI-driven automation into workplace workflows, and what that may mean for productivity and collaboration, drawing on insights from Sherif...