Expert Opinions

Six tips to make RPA work its magic

Published in AI Robotic Process Automation

Robotic Process Automation (RPA) used to conjure up visions of workplaces made up of a robot workforce. Today, we know that RPA isn’t about a physical presence at all - it’s a clever way of automating tasks, generally the more mundane and repetitive ones, through the use of software...

NEWS

From antique stalls to IT: Why customer experience is timeless

Published in Digital Business

The term ‘customer experience’ has risen to prominence with the digitisation of services, particularly in the increasingly competitive and complex banking and telecommunications sectors. But in reality, customer experience is much more than a strategy to navigate a competitive landscape and...

NEWS

Building the ‘Internet of Careers’ on a Blockchain Foundation

Published in AI Blockchain

Blockchain is among the most discussed and exciting contemporary tech trends, having come into being as a public ledger for transactions for the bitcoin digital currency, and without the need for a central governing body. By Liam Butler, Area Vice President at SumTotal.

NEWS

The cloud is incredible – but also incredibly dangerous

Published in Cloud Cloud + MS Colocation/Hosting DC Facilities + Colo Infrastructure Platform Security Storage

An increasing amount of organizations choose to rely on the many cloud solutions on the market today. In most cases, however, they forget to protect themselves against data loss, and the cloud giants won’t have your back when data go missing. By Keepit’ CEO, Frederik Schouboe.