Logo

Expert Opinions

NEWS
AI-powered voice analytics are now ready to power the digital-first contact centre in 2021

AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. Gerry de Graaf, Managing Director of award-winning AI voice analytics provider Xdroid, discusses how this advanced tech can...

Read More
NEWS
Graph Data Science: Machine Learning’s Secret Sauce?

Neo4j’s Alicia Frame says graph technology’s ability to learn rapidly will take enterprise applicable machine learning to new heights.

Read More
NEWS
Overcoming six AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.

Read More
NEWS
Applying IoT to customer service operations – how businesses can adopt a practical approach

By Alex Black, chief technology officer, Enghouse Interactive.

Read More
NEWS
How to thrive in the enterprise AI era

Enterprise AI is the ability to embed AI methodology — which combines the human capacities for...

Read More
NEWS
How and when to adopt AI – Conga’s digital maturity model

By Ash Finnegan, digital transformation officer, Conga.

Read More
NEWS
The robots are ready – how can business leaders take the leap?

By Neil Murphy, Global VP at ABBYY.

Read More
NEWS
How a hybrid approach is the best way forward

By Aaron Foster, Technical Director, TelcoSwitch.

Read More
NEWS
Three ways to protect your network as home working looks set to continue

By Chris Huggett, SVP EMEA, Sungard Availability Services.

Read More
NEWS
Out with the old, in with the MACH

A new approach to IT architecture is needed to drive enterprises into the future By Kelly...

Read More
NEWS
How Innovation Extracts Value from Invention

By Dr. Colin Parris, Senior Vice President and Chief Technical Officer, GE Digital.

Read More
NEWS
The Competitive Advantage of Engaged and Connected Employees

By Tor Stenbakken, Director of Learning and Organizational Development, Four Winds Interactive.

Read More

Videos

Scaling cybersecurity and unlocking third-party risk management for MSP growth

In this discussion, David Primor, CEO of Cynomi, and Dennis Boone, President of SlashBlue, explore why third-party risk management is rapidly becoming essential for MSPs and MSSPs. They share real-world...

AI tools to digital employees: why traditional security models are falling behind

As AI tools evolve into a rapidly growing digital workforce, organisations are being forced to rethink how they secure them. In this conversation, Steve Wilson, Chief AI Officer at Exabeam, explains why AI...

Interview with Socomec at DCW 2026

Data Centre World 2026

Why AI isn’t one size fits all for MSPs and their growth journey

Pete Hughes, Founder and Managing Director of Zalara Tech, shares how building a business in the age of AI shapes growth and delivery, and why success depends on understanding that AI is never a...

News

Challenges loom as AI governance struggles to keep pace

ShareGate research highlights the challenges organisations face as AI adoption outpaces existing governance frameworks, increasing the risk of sensitive data exposure and affecting IT budgeting.

Qlik introduces Agentic Advisory for AI use case development

Qlik has introduced a new advisory service aimed at helping organisations move from AI ideas to operational use cases through a structured approach to prioritisation and execution.

Breaking down the AI trust barrier: turning doubt into opportunity

Explore how AI trust barriers hinder progress and how transparency and security can turn hesitation into actionable growth.

AtlasEdge expands data centre footprint in Leverkusen with LEV002

AtlasEdge announces the new LEV002 data centre in Leverkusen, enhancing its presence and capacity in Germany's Rhineland region.

© 2026 - Angel Business Communications Limited

Made with by Angels