The term ‘customer experience’ has risen to prominence with the digitisation of services, particularly in the increasingly competitive and complex banking and telecommunications sectors. But in reality, customer experience is much more than a strategy to navigate a competitive landscape and...
Read MoreBlockchain is among the most discussed and exciting contemporary tech trends, having come into being as a public ledger for transactions for the bitcoin digital currency, and without the need for a central governing body. By Liam Butler, Area Vice President at SumTotal.
Read MoreAn increasing amount of organizations choose to rely on the many cloud solutions on the market today. In most cases, however, they forget to protect themselves against data loss, and the cloud giants won’t have your back when data go missing. By Keepit’ CEO, Frederik Schouboe.
Read MoreTechnology advancements are changing the way employees work and where they work. By Matt Saunders, Head of DevOps at Adaptavist.
Read MoreData growth has been on a steep trajectory, and IDC is expecting 103 zettabytes of data to be...
Read MoreAfter years of hype, SD-WAN (Software-Defined Wide Area Networking) is finally going mainstream. ...
Read MorePerformance, availability and efficiency in IT infrastructure often seem to be a contradiction in...
Read MoreIdentity is a murky – and complex – topic. By René Seifert, co-founder of TrueProfile.io.
Read MoreMany companies had already taken their first tentative steps towards remote working before the...
Read MoreThe concept of a Zero Trust Networking is gaining in popularity. However, many organisations still...
Read MoreBy David Bermingham, Technical Evangelist at SIOS Technology.
Read MoreWhen it comes to the Internet of Things (IoT) the potential for our lives, businesses and...
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