NEWS
AI-powered voice analytics are now ready to power the digital-first contact centre in 2021

AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. Gerry de Graaf, Managing Director of award-winning AI voice analytics provider Xdroid, discusses how this advanced tech can...

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NEWS
Graph Data Science: Machine Learning’s Secret Sauce?

Neo4j’s Alicia Frame says graph technology’s ability to learn rapidly will take enterprise applicable machine learning to new heights.

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NEWS
Overcoming six AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.

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NEWS
How to thrive in the enterprise AI era

Enterprise AI is the ability to embed AI methodology — which combines the human capacities for...

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NEWS
How and when to adopt AI – Conga’s digital maturity model

By Ash Finnegan, digital transformation officer, Conga.

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NEWS
How a hybrid approach is the best way forward

By Aaron Foster, Technical Director, TelcoSwitch.

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NEWS
Out with the old, in with the MACH

A new approach to IT architecture is needed to drive enterprises into the future By Kelly...

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NEWS
How Innovation Extracts Value from Invention

By Dr. Colin Parris, Senior Vice President and Chief Technical Officer, GE Digital.

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NEWS
The Competitive Advantage of Engaged and Connected Employees

By Tor Stenbakken, Director of Learning and Organizational Development, Four Winds Interactive.

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Videos

News and views from the recent DCA-organised Data Centre Transformation 2024 event.
Barny Evans, Director of Sustainability and ESG at Turley, explains how the data centre industry can sustainably navigate the energy demands of the AI revolution, discussing innovative approaches to powering...
Kenneth Tan, Executive Director at Sardina Systems, Philip Kaye, Co-Founder and Director at Vespertec and Kristófer Andri Kristinsson, Product Manager and Business Development Manager at Borealis Data Center,...
News and views from the recent DCA-organised Data Centre Transformation 2024 event.

News

32 mtu gensets at Eco Data Center in Falun ensure uninterrupted power supply. Using HVO (Neste MY Renewable Diesel), CO2 emissions are reduced by up to 95%.
Pure Storage and CoreWeave have announced Pure Storage’s strategic investment in CoreWeave to accelerate AI cloud services innovation. Alongside the investment, the companies unveiled a strategic...
The Seeq platform will be leveraged to maximize production and increase energy efficiency across the largest biorefinery in Europe.
Channel partners can now use customised AI assistants, powered by ArrowSphere AI, to reinvent the way they manage business operations and engage with their customers.