NEWS
Busy Santa Looks to Live Chat and Chatbots for Better Customer Service

With Black Friday arriving a month ahead of Christmas, and with retail industry analysts saying that UK consumers are expected to spend £2.5bn online, Santa Claus is looking closely at the trends and planning ahead to ensure that he can meet customer demand during the December festive season....

Read More
NEWS
Be cyber attack free during the festive period

It has been a tumultuous year for cybersecurity, with endless security breaches hitting the headlines. Perhaps most recently, social media giant, Facebook, saw its largest security breach ever in September, with 50 million Facebook users allegedly left exposed by a security flaw. It’s no surprise...

Read More
NEWS
Closing the Critical Gap Between Web and Mobile Support

It’s now widely accepted that we live in an “always on” culture, with the average person spending five hours per day on some type of mobile device. For enterprises, there is an underlying expectation that employees are, at the very least, contactable wherever they are working – and at best,...

Read More
NEWS
Securing your company’s supply chain with objective information

Understanding the risk posed by third- and fourth-party companies can help mitigate security problems By Ewen O’Brien, EMEA Director, BitSight.

Read More
NEWS
How premium and lower-priced clothing brands approach marketing

Lower-priced fashion brands have a very different relationship with their customer than the more...

Read More
NEWS
Data Center Commissioning Saves Time and Money

There’s a concept in building design and construction known as “commissioning.” Most of us...

Read More
NEWS
Will retailers wake up before it’s too late?

The domino-style closures of high street stores are continuing at pace with more than 1,170 stores...

Read More
NEWS
What are the dangers of BYOD for the enterprise?

The trend of BYOD, or ‘bring you own device’ to work is ever-growing. In fact, 31% of...

Read More
NEWS
How smart cities can underpin our drive to a sustainable world

Sustainability is a powerful force for positive change in our world; one that is driving...

Read More
NEWS
Indecent exposure: could Wi-Fi be your weakest link?

Greig Schofield, Technical Manager at Netmetix, explores how Wi-Fi could expose your business –...

Read More
NEWS
Big data and analytics?

The Big data and analytics question is at the forefront of many business leaders thinking but...

Read More
NEWS
The Watchers on the Wall

Human Error – How Can You Limit Mistakes with your Critical Infrastructure? By Mark Gaydos is...

Read More

Videos

Tim Golden, CEO of Compliance Scorecard, explains that the company, a Compliance as a Service (CaaS) platform provider, has partnered with Pax8 to help managed service providers (MSPs) streamline policy...
DCS talks to EcoCooling at the DCA's 2025 10x10 Event
Edward Knight, MSP Director at Paessler, explains how the leading provider of IT and IoT monitoring solutions, has launched its first-ever dedicated Managed Service Provider (MSP) program, designed to help...
Chris Maloney, Managing Director of US Operations & Director of Business Development at VPIphotonics, discusses how photonic integrated circuits (PICs) have become an enabling technology in the rapid expansion...

News

Zayo Europe has delivered a 100G Wavelength network for fellow infrastructure provider GNM in just five working days.
30% of incidents account for 80% of exposed personal data, says Huntsman Security.
Hitachi Virtual Storage Platform One Block delivers performance, uptime and efficiency to drive DestekBank’s retail banking growth and digital transformation.
Kyndryl streamlines technology processes and operations across multiple Kantar brands to enhance employee productivity and collaboration.