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NEWS
Transforming Customer Experience: A Tech-Powered Evolution in Customer Support

Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer...

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NEWS
Addressing the complex relationship between generative AI and network connectivity to stop business leaders scratching their heads

By Paul Gampe, Chief Technology Officer, Console Connect.

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NEWS
2024 Channel Trends

By Eric Herzog, CMO at Infinidat.

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NEWS
The end is near for the password

By Alex Laurie, SVP EMEA, Ping Identity.

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Videos

The AI grace period is over - ROI in months not years

Alex Adamopoulos, Chairman and CEO of Emergn, discusses the results of the company’s new research, which reveals that enterprise leaders now expect measurable returns from AI investments within months, not...

Sydney seen as the AI sweet spot

Paul Christensen, Macquarie Data Centres General Manager, discusses the company’s 47MW IC3 Super West Sydney AI data centre, in the context of its plans to build out some 200MW of AI and cloud capacity in...

Why cybersecurity is no longer just technical: the rise of human risk management

In this interview, Aaron Watts, Chief Channel Officer at usecure, explains why people, not just technology, are now the primary target for cyberattacks. He explores how MSPs can balance automation with...

Services set to define the data centre landscape

Phil Cullerton, VP Services EMEA at Vertiv, explains why services will define the future of the data centre. The future of the data centre is not just about who builds fastest, it is about who operates best....

News

WatchGuard expands network detection and response capabilities

WatchGuard Technologies introduces expanded NDR solutions for enhanced threat detection, offering scalable protection for SMEs and MSPs.

Canals introduces enhanced AI solutions for wholesale distribution

Canals has launched AI tools designed to support processes across wholesale distribution, including sales, customer service, and accounting.

Assessing AI deployment risks and security challenges

Despite security concerns, organisations are advancing with AI deployment, underscoring governance gaps and highlighting rising risks.

LevelBlue & SentinelOne forge alliance for enhanced security operations

LevelBlue has partnered with SentinelOne to deliver AI-driven security solutions, aimed at enhancing detection and response capabilities.

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