NEWS
AI-powered voice analytics are now ready to power the digital-first contact centre in 2021

AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. Gerry de Graaf, Managing Director of award-winning AI voice analytics provider Xdroid, discusses how this advanced tech can...

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NEWS
Graph Data Science: Machine Learning’s Secret Sauce?

Neo4j’s Alicia Frame says graph technology’s ability to learn rapidly will take enterprise applicable machine learning to new heights.

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NEWS
Overcoming six AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.

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NEWS
How to thrive in the enterprise AI era

Enterprise AI is the ability to embed AI methodology — which combines the human capacities for...

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NEWS
How and when to adopt AI – Conga’s digital maturity model

By Ash Finnegan, digital transformation officer, Conga.

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NEWS
How a hybrid approach is the best way forward

By Aaron Foster, Technical Director, TelcoSwitch.

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NEWS
Out with the old, in with the MACH

A new approach to IT architecture is needed to drive enterprises into the future By Kelly...

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NEWS
How Innovation Extracts Value from Invention

By Dr. Colin Parris, Senior Vice President and Chief Technical Officer, GE Digital.

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NEWS
The Competitive Advantage of Engaged and Connected Employees

By Tor Stenbakken, Director of Learning and Organizational Development, Four Winds Interactive.

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Videos

Nicolas Leszczynski, Principal Solutions Engineer at Riverbed Technology, discusses the findings of the company’s 2025 Future of IT Operations in the AI Era report. Despite record investments, only 12% of AI...
Keith Young, Global Head of Last Mile Services at Arvato, explains how the recent entry into the US data centre market is the latest step in the strategic integration of ATC, the Irish logistics company that...
Andy Venables, CEO at POPX, discusses the findings of a new survey of 250 MSP leaders by POPX, which reveals a significant shift in expectations for MSPs in 2026. Unsurprisingly, security and AI featured...
Eric Herzog, Chief Marketing Officer at Infinidat, outlines how and why Infinidat has seen outstanding success with the launch of the InfiniBox® G4 Family, creating a new foundation for the future with...

News

Exertis UK reveals a drastic headcount reduction, impacting over 1,000 employees amid recent ownership changes.
Quetta Data Centers is advancing its network of eco-efficient, AI-ready data centres across Spain and Portugal, powered by renewable energy.
Lenovo's new portfolio addresses AI and data storage needs, offering innovative solutions for enterprises looking to modernise infrastructure.
F5 unveils major enhancements to its Application Delivery and Security Platform, advancing API discovery, threat detection, and connectivity in multicloud environments.