NEWS
National Customer Service Week: How technology can enable a great customer experience

Over the past few years, customer expectations have risen significantly as demands for a fast, reliable and personalised experience have increased. In fact, over 65% of people have higher expectations for customer service today than they did 3-5 years ago. With markets only growing more and more...

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NEWS
Securing the distributed enterprise

Is zero trust the answer? BY Aron Brand CTO, CTERA.

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NEWS
Ada Lovelace Day: Hear from six successful women in STEM on the need for better representation in the tech industry

Tuesday 10th October marks Ada Lovelace Day, an annual celebration of women’s achievements in science, technology, engineering and mathematics (STEM)

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NEWS
Augmenting yourself with AI: Customer Service Redefined

By Simon Johnson, VP Sales, General Manager UKI, Freshworks.

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NEWS
The role of cloud in UC - and the opportunities it presents to the channel

Imagine if the technology industry was designing business communications for the first time today:...

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NEWS
Where identity and cybersecurity fall apart

By David Mahdi, Chief Identity Officer at Transmit Security.

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NEWS
How MSSPs can leverage generative AI to boost their service offerings

By Edy Almer, Director Product Management for Threat Detection and Incident Response at Logpoint.

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NEWS
How IT teams are using AIOps to unlock growth

By Martin Summers, Applications, Data and AI Practice Leader, Kyndryl UK & Ireland.

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NEWS
Title: Building resilience in the Age of AI: A guide for channel partners

By Scott Walker, Senior Director, Channel Sales EMEA, Illumio.

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Videos

We caught up with Matthias Haymoz from SDEA at Data Centre World Frankfurt 2025 to hear about the company’s presence at the event and their role in the data centre landscape. Watch the full interview to...
We spoke with Jeffrey Neervoort from Salute during Data Centre World Frankfurt 2025 to hear about their presence at the event and role in the data centre ecosystem.
Jesse Todd, CEO of EncompaaS, explains that as data volumes explode and AI evolves at a rapid pace, ignoring unstructured data is no longer an option. Intelligent information management platforms help...
Eric Herzog, Chief Marketing Officer at Infinidat, explains how storage can improve an enterprise’s environmental footprint.

News

Freshservice Journeys is a AI-powered capability that simplifies complex workflows spanning HR, IT, facilities, and more, to help organizations deliver an exceptional experience during employee transitions.
Fivetran accelerates global financial services provider’s move to the cloud; transforms reporting and revenue operations.
Experienced cloud leader Lee Thatcher has joined emerging AI specialist CloudWize as sales director.
Business Critical Solutions (BCS), the specialist services provider to the international digital infrastructure industry, has appointed a Group Chief Development Officer with a broad global remit and...