AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. Gerry de Graaf, Managing Director of award-winning AI voice analytics provider Xdroid, discusses how this advanced tech can...
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Neo4j’s Alicia Frame says graph technology’s ability to learn rapidly will take enterprise applicable machine learning to new heights.
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Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.
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By Alex Black, chief technology officer, Enghouse Interactive.
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Enterprise AI is the ability to embed AI methodology — which combines the human capacities for...
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By Ash Finnegan, digital transformation officer, Conga.
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By Neil Murphy, Global VP at ABBYY.
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By Aaron Foster, Technical Director, TelcoSwitch.
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By Chris Huggett, SVP EMEA, Sungard Availability Services.
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A new approach to IT architecture is needed to drive enterprises into the future By Kelly...
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By Dr. Colin Parris, Senior Vice President and Chief Technical Officer, GE Digital.
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By Tor Stenbakken, Director of Learning and Organizational Development, Four Winds Interactive.
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