NEWS
AI-powered voice analytics are now ready to power the digital-first contact centre in 2021

AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. Gerry de Graaf, Managing Director of award-winning AI voice analytics provider Xdroid, discusses how this advanced tech can...

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NEWS
Graph Data Science: Machine Learning’s Secret Sauce?

Neo4j’s Alicia Frame says graph technology’s ability to learn rapidly will take enterprise applicable machine learning to new heights.

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NEWS
Overcoming six AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.

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NEWS
How to thrive in the enterprise AI era

Enterprise AI is the ability to embed AI methodology — which combines the human capacities for...

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NEWS
How and when to adopt AI – Conga’s digital maturity model

By Ash Finnegan, digital transformation officer, Conga.

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NEWS
How a hybrid approach is the best way forward

By Aaron Foster, Technical Director, TelcoSwitch.

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NEWS
Out with the old, in with the MACH

A new approach to IT architecture is needed to drive enterprises into the future By Kelly...

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NEWS
How Innovation Extracts Value from Invention

By Dr. Colin Parris, Senior Vice President and Chief Technical Officer, GE Digital.

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NEWS
The Competitive Advantage of Engaged and Connected Employees

By Tor Stenbakken, Director of Learning and Organizational Development, Four Winds Interactive.

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Videos

Benoit Fleury, CPO Business Director at Corning, explains how Corning is collaborating with GlobalFoundries to develop detachable fibre connector solutions for the GF Fotonix™ silicon photonics platform. The...
Trustmarque, a leading technology services partner, and Ultima Business Solutions, a specialist in managed services and automation, have completed their merger. Simon Williams, CEO of the new group explains...
Rebecca Scottorn, Partner at L.E.K. Consulting and part of the global Industrials Practice, discusses the company’s recent ‘State of the Energy Industry’ report, providing valuable insights into a range...
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News

Discover how Siemens and nVent are revolutionising AI data centres with a new liquid cooling architecture.
Westcon-Comstor partners with ecoDriver and Powercor to enhance carbon emission reduction efforts through an innovative energy management system.
ISC2 introduces a new certificate to help cybersecurity professionals enhance their cloud security skills amidst increasing demand in the industry.
As businesses adopt hybrid cloud strategies and edge computing gains traction, data center outsourcing becomes crucial for scalability and compliance.