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Why getting AI right matters more than getting there first: lessons in automation culture and service delivery

In this interview, Dr. Brian Luckey, Chief Information Officer, and Kris Laskarzewski, Chief Transformation Officer at Integris, discuss the realities of embedding AI into a services business. From 'fail fast'...

Spark set to revolutionise the IT service desk

Denis Schertenleib, Nexthink’s Senior Director of Product, believes that the IT service desk won’t survive the next five years and that agentic AI will be the future of IT support. He also discusses...

How tier two locations are changing data centre planning

Christina Mertens, vice president of business development, EMEA, at VIRTUS Data Centres, explains that, for data centre operators, the question is no longer only where capacity can be deployed quickly, but...

From firefighting to frameworks: Helping MSPs scale with operational maturity

In this interview, Devang Mehta, Co-Founder & Director of Operations and Customer Success at Infrassist, explains how MSPs can move beyond reactive operations to build structured, scalable frameworks for...

News

Graeme Ventris appointed Regional Vice President for EMEA at Ping Identity

Ping Identity appoints Graeme Ventris to lead EMEA channel and alliances, enhancing growth through strategic partnerships in the digital identity sector.

The strategic role of data centres in Europe

This article draws on insights from Eliott Hoole, Project Business Manager, and Matt Ansell, Product Portfolio Manager at LAPP Limited, exploring the rapid growth of data centres and the critical role of cable...

Forescout launches VistaroAI to introduce Agentic AI into cybersecurity operations

Forescout Technologies has introduced VistaroAI, an AI-based cybersecurity platform designed to support organisations in managing digital threats and security workflows.

SDEA Navigator: sustainable solutions for data centres

The SDEA Navigator provides a tool for assessing data centre energy efficiency, with its methodology recognised by the Data Centre World Awards.

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