NEWS
CSI: a critical tool for staying ahead of the game

Many organisational leaders talk about continual service improvement (CSI), but they fail to execute the strategy. Why? Because regardless of industry, size, workforce, goals or motivations, there’s no one size fits all for CSI, and that’s scary. By Sumit De, head of consultancy, TOPdesk UK.

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NEWS
Mastering disruption: the rebel force every CEO needs

As a CEO you are always conscious of the arrow of disruption heading towards your business, and if you’re lucky you will see it before it’s too late. By Nick Earle, CEO of Eseye.

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NEWS
AIOPS promises a business revolution

DW talks to Ali Siddiqui, Chief Product Officer at BMC, about all things AIOps and the importance of three key areas - observe, engage, act – on the journey towards a fully integrated, proactive and predictive solution.

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NEWS
Six outdated ideas that harm your digital business

UK grocery chain Tesco generates $150 million in supply chain efficiencies via analytics. Oil and gas giant BP saves $7 billion a year with Internet of Things (IoT) sensors. Hershey saves $500,000 per batch of candy with machine learning and IoT. These examples of bottom-line benefits share a...

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NEWS
Open to all, time for the data centre sector to end the skills issue

As the electric and digital worlds converge, talent acquisition and team management are among the...

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NEWS
Democratising AR: a visionary business strategy

By Andreas Haizmann, Senior Manager, Product Management TeamViewer.

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NEWS
AI is a ‘zero-sum game’

By Oleg Rogynskyy, the founder and CEO of People.ai.

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NEWS
AI in Retail: Serving millions with 0s and 1s

By Anjali Sohoni, Senior Decision Scientist at Mastek.

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NEWS
Gartner: Why CISO’s Need Cloud to Secure the Network

By Lawrence Orans, Research Vice President, Gartner.

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NEWS
Reaping the rewards of a sound predictive maintenance strategy

By Maurizio Canton, VP Customer Success, TIBCO Software.

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NEWS
Enterprise mobility and the challenge of app expertise for CIOs

By Colin Yates, chief support officer at WorkMobile, an award-winning data capture solution.

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Videos

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...
Data Centre World Frankfurt 2026
Dom Selvon, Chief Technology Officer, at Valliance, an AI consultancy, argues that, with boards and leadership teams under pressure to deploy AI quickly, many organisations are investing in agents that...
Phil Caldwell, CEO of Ceres, explains how the collaboration will accelerate the deployment of solid oxide, low carbon, high efficiency, grid-independent on site power solutions, capable of being deployed much...

News

Tenable unveils significant updates to its AI platform, enhancing automated cybersecurity workflows and risk management techniques.
WPP has launched HEX, a studio that combines AI, immersive experiences, and creative capabilities to support development of AI-related skills and address talent gaps in the sector.
Biznet enhances digital connectivity across Indonesia with Ciena's technology, boosting internet speed and reliability with the upgraded submarine cable system.
SonicWall appoints Jonathan Berger as Senior Vice President, aiming to enhance global partner engagement and revenue growth.