NEWS
Human-robot teamwork makes the dream work

By Karen Inbar – Director of Marketing, NICE Advanced Process Automation Solutions at NICE.

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NEWS
Why Organisations Are Facing An Automation Conundrum

More organisations today are realising the advantages that automation can bring their businesses in reducing errors; increasing profitability; driving efficiencies and enhancing competitiveness. These benefits are increasingly clear but achieving them has not been easy historically. The right...

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NEWS
Could voice technology be the next secret weapon in driving retail growth?

According to a report from analysts at Canalys, the worldwide smart speaker market grew by 187 per cent in the second quarter of 2018. Collectively, Apple, Google, Xiaomi, Amazon, and others shipped 16.8 million units, up from nine million in the first quarter. According to Canalys, there will be...

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NEWS
Can AI help make performance problems a thing of the past?

Every industry, and every company, is transforming itself with software to deliver new, improved digital services that capture new markets and reduce operational costs. By Michael Allen, VP and EMEA CTO, Dynatrace.

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NEWS
How to Successfully Implement AI for Managing Organisational Change

One of the key critical factors to the success of an enterprise is ensuring that data science,...

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NEWS
How AIOps is solving real-world IT problems

IT teams are overwhelmed with the constant roll-out of new digital services. They are...

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NEWS
AI at all corners: bringing intelligence to the edge

In their own unique ways, both artificial intelligence (AI) and edge computing have now entered the...

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NEWS
Hyper everything: how tech integration is changing customer communication

A raft of new technologies, many of which are easily integrated into existing channels, are...

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NEWS
Three Ways to Improve the Feedback Loop and Drive IT Success

IT departments need to keep their employees’ digital experience high, however gaining useful...

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NEWS
The Ethics of Synthetic Voice

Fishy Beginnings and Barber’s Appointments By Matthew Aylett, Chief Scientific Officer at...

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NEWS
Systemic bias is not just a problem for future AI

Artificial intelligence, like any futuristic technology that’s passing from science fiction into...

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NEWS
Mastering the misconceptions of AI

This article will outline how to master the most common misconceptions surrounding AI and...

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Videos

In this video, DCS talks to Brandon Smith from ZincFive at DCW 2025
In this video, DCS talks to Procore at DCW 2025.
In this video, DCS talks to ABB at DCW 2025
John Paglicua, President and CEO at N-able, discusses the findings of the recently published second annual MSP Horizons Report in partnership with leading channel analyst firm, Canalys. The report reveals a...

News

Bitdefender and Techs + Together, a global managed service provider (MSP) community designed to empower MSPs through collective knowledge and shared experiences, have formed a distribution partnership which...
Expanded platform offers new approach to detecting and prioritizing risk, starting with comprehensive visibility across the total attack surface.
20i has chosen Kao Data's state-of-the-art Harlow facility as its new data centre supplier, enhancing service performance, speed, security and reliability for both its customers and infrastructure.
Failure to prioritise testing and integrate generative AI tools raises concerns as agentic AI adds pressure.