NEWS
AI-powered voice analytics are now ready to power the digital-first contact centre in 2021

AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. Gerry de Graaf, Managing Director of award-winning AI voice analytics provider Xdroid, discusses how this advanced tech can...

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NEWS
Overcoming six AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.

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NEWS
How to thrive in the enterprise AI era

Enterprise AI is the ability to embed AI methodology — which combines the human capacities for learning, perception, and interaction all at a level of complexity that ultimately supersedes our own abilities — into the very core of an organisation’s data strategy. By Alexis Fournier,...

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NEWS
How and when to adopt AI – Conga’s digital maturity model

By Ash Finnegan, digital transformation officer, Conga.

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NEWS
Using a Value Stream approach to go beyond DevOps and Agile

Software application development is a profitable and high-growth industry, with the UK market...

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NEWS
How much are you spending on outdated automation?

By Neil Kinson, Chief of Staff, Redwood Software.

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NEWS
Transformation requires a cultural change

For organisations to undergo successful digital transformation, a change in cultural mindset among...

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Videos

We caught up with Manuel Schröder and Carsten Ludwig from R&M during Data Centre World Frankfurt 2025 to hear their take on the latest developments in the data centre sector.
Dominic Carroll, Director of Portfolio at e2e-assure, explains that the company’s recent research reveals that while men and women recognise the importance of security, businesses are missing a crucial...
At Data Centre World Frankfurt 2025, we spoke with Cecilia Hjertzell from T-Loop to learn more about the company’s presence at the event and her perspective on the industry.
We caught up with Nicolò Morra from Ascento at Data Centre World Frankfurt 2025 to learn more about their involvement in the evolving data centre space. Watch the full interview to hear what he had to say.

News

Centreon provides end-to-end monitoring—from the network layer to the user experience—with advanced new features for Real User Monitoring (RUM) and Synthetic Transaction Monitoring (STM).
Acquisition will enable CybaVerse to enhance proprietary platform and power outsourced and hybrid cyber security operations to organisations and MSPs.
Radically simplifies network operations, delivers exponential performance with next-generation devices and fuses security into the network.
NVIDIA is building what it says is the world’s first industrial AI cloud for European manufacturers. This Germany-based AI factory will feature 10,000 GPUs, including through NVIDIA DGX™ B200 systems and...