Customer service is key

NewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service.

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Siemens to acquire leading software framework provider for building automation and IoT
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Expansion of Siemens offering with open software framework for building automation and IoT.

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‘Customer Service 4.0’ at Rolls-Royce Power Systems

A new service and digital strategy to transform MTU’s global customer support.

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Interxion opens MRS2, its second data centre in Marseille

Less than four years after acquiring its first data centre in Marseille, Interxion is continuing...

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Your cyber intelligence is evolving

By Kristofer Mansson, CEO, Silobreaker.

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Auth0 receives $55m in Series D funding

Momentum signifies global demand for extensible identity management.

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Rackspace launches Kubernetes-as-a-Service solution

Helps enterprises accelerate their digital transformation, while reducing costs up to 50 percent.

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Delivering non-disruptive data governance copy services

Hitachi Vantara has introduced its latest specialised data recovery platform,...

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Malware evolves to exploit cryptocurrencies

Fortinet has published the findings of its latest Global Threat Landscape Report. The ...

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RingCentral introduces Certified Partners Program

RingCentral, Inc. has introduced a new software-defined wide-area network (SD-WAN) certified...

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Aeris and Barnacle collaborate

Companies unite to help parking management agencies replace the "boot" with the "Barnacle".

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Videos

In this interview, Tim Coach, Chief Evangelist of Community and Channels at Cynomi, brings a rare perspective shaped by experience across client, MSP, and vendor roles, exploring how security is evolving from...
Brad Johnson, Director, Industry Executive for Electric Utilities at Bentley Systems, explains how smart data centre developers are already recognising that real engineering value lives beyond the fence line....
Sylvie Gellida, General Manager, Optical and RF Foundry Division, STMicroelectronics, discusses the implications of the company entering high-volume production of its PIC100 silicon photonics platform to...
Robert Booker, Chief Strategy and Transformation Officer at Centrica, discusses the company’s ‘Navigating The Energy Labyrinth – the blueprint for power data centres’ report, focusing on the...

Expert Opinions

By Michael Vallas, Technical Principal and Field CTO at Goldilock Secure
Mike Fry, Infrastructure Data & Security Solutions Director at Logicalis UKI, discusses why many organisations are discovering that while launching AI is relatively straightforward, scaling it across the...
By Moorthy Palanivelu, Regional Sales Manager, Envirogen.
By Ryan Lacey, UK Transport Market Lead at Sopra Steria